Personal Information We Collect and How We Collect It

We collect the following personal information through processes such as membership registration, order placement, and customer service.
- Collected Information: Name, contact number, email address, shipping address, payment details (e.g., credit card, bank account)
- Collection Methods: Website sign-up, order forms, customer inquiries

Purpose of Collecting and Using Personal Information 

We use the collected personal information for the following purposes:
- Order processing, payment, and delivery
- Customer service and support
- Identification and authentication for service provision
- Recordkeeping in compliance with legal requirements

Retention and Use Period of Personal Information  

We retain personal information only as long as necessary for the stated purposes. Once the purpose is fulfilled, the information is securely destroyed. However, information may be retained for a specific period if required by law.
- Examples: Records of contracts or withdrawals (5 years), payment and supply of goods (5 years), consumer complaints and dispute resolution (3 years), according to e-commerce regulations

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Provision of Personal Information to Third Parties

We do not provide personal information to third parties without consent, except in the following cases:
- Recipients: Delivery companies, payment processors, etc.
- Information Provided: Name, contact details, delivery address, payment data
- Purpose: Product delivery, payment processing
- Retention Period: Until the purpose is fulfilled, after which data is deleted

Procedures and Methods of Personal Information Disposal  

We promptly and securely destroy personal information when retention periods expire or processing objectives are achieved.
- Disposal Process: We internally review and confirm data before deletion
- Disposal Method: Electronic files are permanently deleted, paper documents are shredded or incinerated

Personal Information Protection Officer

Users can contact our Personal Information Protection Officer regarding any inquiries related to their personal data.

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This policy is effective as of April 22, 2025.